FAQ
What types of products do you offer?
We provide a curated selection of innovative smart devices, including fitness trackers and Bluetooth headsets. Our offerings are designed to enhance daily life and connectivity, featuring products such as waterproof smart bands and versatile smartwatches.
How do I choose the right fitness tracker for my needs?
When selecting a fitness tracker, consider factors such as your specific fitness goals, desired features (e.g., heart rate monitoring, GPS tracking), and compatibility with your smartphone. Our product descriptions provide detailed specifications to assist in your decision-making process.
Are your products compatible with all smartphones?
Most of our smart devices are designed to be compatible with both iOS and Android smartphones. However, it is advisable to check the product specifications for compatibility details to ensure seamless integration with your device.
What is the warranty policy for your products?
All our products come with a standard warranty that covers manufacturing defects. The duration and specific terms of the warranty may vary by product. Please refer to the product details for more information on warranty coverage.
How can I track my order after purchase?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor the status of your shipment through the carrier's website.
What should I do if I receive a defective product?
If you receive a defective product, please contact our customer service team within 30 days of receipt. We will guide you through the return process and provide options for a replacement or refund, depending on the situation.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary based on the destination. Please check our shipping policy for more detailed information.
How can I contact customer support?
You can reach our customer support team via email or through our contact form on the website. We aim to respond to all inquiries within 24 hours during business days.